Refund policy
Review the case-specific checkout
The price, currency, payment method and provider conditions are shown before you confirm a release. Those terms control the transaction; do not rely on another file's price or an old screenshot. If checkout fails, save the error and contact support instead of paying repeatedly.
If a delivered result does not work
Keep the original file and delivered result unchanged. Test with a current compatible application and record its exact error. Contact support with your case email and payment reference. Support will review verification against the requested file and explain the available remedy under checkout terms and applicable provider rules.
No-result and cancellation cases
A no-result outcome is possible. Any refund or cancellation outcome depends on whether a payment was captured and on the case's checkout terms. Use cancellation controls only when offered on the status page, or contact support.
Payment disputes
Payments are processed by third-party providers. For a pending, duplicated or failed transaction, send only its reference and the relevant error. We never request card numbers or wallet seed phrases by email.
Legal operator
Individual Entrepreneur Kyrychuk Oleh Volodymyrovych
ФОП Киричук Олег Володимирович
Tax ID: 3323613874 · Registry: 201035000000073356
50 Neprytskoho-Hranovskoho Street, Kremenets, Ternopil Region, 47004, Ukraine
[email protected]